Launching soon in Cruz Bay
St. John arrival luggage service

Step off the ferry.
Start your vacation.

FerrySide securely receives, tags and delivers your luggage while you enjoy St. John before check-in.

Ask about launchHow it works
From $35Delivery by 5 p.m.—often earlier
Simple arrival-day pricing

One less thing to carry.

Clear pricing for delivery within our Cruz Bay launch area. Applicable tax will be calculated at checkout when reservations open.

1 standard bag
$35

A practical option for solo travelers.

2 standard bags
$45

Easy arrival service for couples.

Additional bag · $10Stroller, car seat, portable crib or golf bag · $2051–75 lb bag · $20
How it works

From ferry handoff to doorstep.

FerrySide is designed around the gap between arrival in Cruz Bay and accommodation check-in.

1

Reserve online

When booking opens, choose your ferry arrival, destination and number of bags. Every reservation is completed online—even walk-ups.

2

Meet us by the Freedom Statue

After leaving the Cruz Bay passenger ferry dock, meet FerrySide at the nearby intersection by the Freedom Statue. We scan your reservation, photograph each bag and print a unique QR-coded tag for every item.

3

Enjoy St. John

Head to lunch, the beach or the shops while your luggage remains in a secure environment.

4

Receive delivery confirmation

Your bags are delivered by 5 p.m.—often earlier—and you receive the recipient name and delivery photo.

Before you book

Arriving by ferry? We’ll meet you nearby.

View the Freedom Statue meeting map ↗

Our planned handoff point is the intersection by the Freedom Statue, just off the Cruz Bay passenger ferry dock. Your reservation confirmation will include meeting instructions and a contact number when booking opens.

Ferry delayed or missed?

Let us know as soon as you can. We’ll work with you to move your handoff to a later arrival, subject to availability.

Change of plans?

We plan to offer free changes and cancellation before your bags are handed to us. The final cancellation terms will be shown before payment when reservations open.

Who receives the bags?

Give us your destination and an authorized recipient or property contact. We’ll confirm delivery arrangements before accepting your bags.

Please keep medication, passports, valuables and anything needed during the day with you. Exact handoff hours and delivery eligibility will be confirmed at booking.

Designed for reassurance

Know where every bag stands.

Each item is documented from handoff through delivery, with customer updates at the moments that matter.

QR
Unique bag tagsEvery item receives its own scannable identifier.
01
Intake photographsYour digital claim receipt shows every accepted bag.
SMS
Status textsAccepted, secured, out for delivery and delivered.
Proof of deliveryRecipient name and delivery photograph included.
Launch service area

Focused around Cruz Bay.

We are beginning where St. John has the greatest concentration of hotels, resorts, condominiums and vacation rentals. Addresses outside the standard area may be submitted for review when reservations open.

Map of western St. John showing planned coverage around Cruz Bay: Frank Bay, Enighed and Contant, Bethany, Chocolate Hole, Great Cruz Bay and the Westin area. Nearby villa addresses are reviewed individually.

Select the map to view it at full size. Coverage is approximate and subject to launch planning.

Contact FerrySide

Let’s make arrivals easier.

Have a customer question, represent a hotel or vacation property, or want to discuss FerrySide? Send us an inquiry and we’ll respond within one business day.

support@ferrysideluggage.com
Dedicated 340 phone number coming soon

Your message is sent from this page. We aim to respond within one business day.

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